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Respect in the Workplace

I once knew a woman who was in a bad relationship. I never met her significant other, but she made random comments about how poorly he treated her. The interesting – and significant – thing was that she didn’t make these comments to complain about his behavior. They were stated in a matter-of-fact manner that […]
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The woman who could communicate

I once knew a woman who worked as a client relationship manager (CRM) for an IT consulting firm. The CRM’s role was to be a liaison between her clients and the candidates that we placed with those clients. Her job was to work with the client and understand their resource needs. She would then communicate … Continue reading The woman who could communicate

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Managing Projects with Respect

Over the years I’ve written about many project management skills, techniques, and approaches. Project managers need to be organized. They need to be able to plan efficiently. Project managers need to be able to communicate and customize their communication for their specific audience. The project manager needs to have many tools in her toolbox. One … Continue reading Managing Projects with Respect

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How Not to Respond by Email

It happens on a frequent basis for some. Someone sends you a scolding email pointing out something that you did wrong. Or someone embarrasses you in front of a group of your peers. Whatever the situation, you get wronged by someone at work. It could be a peer, a supervisor or a customer. Maybe the […]
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Including all Stakeholders

In our project based organizations, we serve in uber-diverse workgroups. Not only are our team members from many different parts of the globe, they rarely all work for the same team. An organization my start a project with a small group of internal staff members. That internal team may consist of a contractor or two … Continue reading Including all Stakeholders

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Respect in the Workplace

I once knew a woman who was in a bad relationship. I never met her significant other, but she made random comments about how he treated her. The interesting – and significant – thing was that she didn’t make these comments to complain about his behavior. They were stated in a matter-of-fact manner that indicated […]
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The Boss’s Unreasonably High Expectations

The movie “Eight Men Out” is about the 1919 “Black Sox” scandal in which several members of the Chicago White Sox fixed the World Series by losing games on purpose. They did this based on an agreement with two gamblers who promised to pay them more for losing than they would have gained by winning … Continue reading The Boss’s Unreasonably High Expectations

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Process and Consistency – Not Always the Same

I once worked for a man that had a defined process for everything. He tracked everything with a spreadsheet. Everyone was expected to follow all of his processes to the letter. People became so bogged down following process that they got little else done. It was also a drain on morale. They did so much … Continue reading Process and Consistency – Not Always the Same

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10,000 Hours for Success

Malcom Gladwell made the concept of 10,000 hours famous in his book Outliers. In his best-selling book, he discusses how successful people such as The Beatles and Bill Gates became seemingly overnight sensations. But in reality, they became outliers through lots of practice – 10,000 hours of practice. Bill Gates had been writing code for […]
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Are You a Driver of Your Career or a Passenger?

We’ve all heard of back seat drivers. They sit in the car and criticize the driver. They tell the driver when to turn, when to slow down, and when to speed up. Not all passengers are like that. Some just sit back, close their eyes and nap through the ride. It is indicative of how … Continue reading Are You a Driver of Your Career or a Passenger?

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5 Ways to Make Your Mentoring Memorable

We can teach, but we can’t always make people learn. Mentoring and coaching are a tricky business. We try our best to help others. But it doesn’t always stick. So here are five ways that you can mentor people and make the mentoring memorable. Let people fail Some folks advocate learning from the mistakes of […]
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The Stone Soup Approach to Consulting

The old folk story of stone soup is about three vagrant travelers passing through a small town with nothing but a cooking pot. They ask residents of the town for food but meet resistance at every door. Finally, they go to the local stream and fill their cooking pot with water. They place a large … Continue reading The Stone Soup Approach to Consulting

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Failure to Execute – I’ve Got it All in My Head

I have a friend who is a really good sales person. He is also very entrepreneurial. He has worked for other people for a number of years, but I’ve always been impressed by how he approaches his work like it is his own business. It shows commitment. He has been talking for a long time … Continue reading Failure to Execute – I’ve Got it All in My Head

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How to let someone fail in order to succeed.

When our kids were younger, my wife and I would occasionally get together with couples that didn’t have children. If our kids got into an argument, I would often stay out of it, getting involved only if things escalated out of control. At times, the other couple would ask why we didn’t get involved to […]
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