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Consulting

The woman who could communicate

I once knew a woman who worked as a client relationship manager (CRM) for an IT consulting firm. The CRM’s role was to be a liaison between her clients and the candidates that we placed with those clients. Her job was to work with the client and understand their resource needs. She would then communicate … Continue reading The woman who could communicate

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The Boss’s Unreasonably High Expectations

The movie “Eight Men Out” is about the 1919 “Black Sox” scandal in which several members of the Chicago White Sox fixed the World Series by losing games on purpose. They did this based on an agreement with two gamblers who promised to pay them more for losing than they would have gained by winning … Continue reading The Boss’s Unreasonably High Expectations

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The Stone Soup Approach to Consulting

The old folk story of stone soup is about three vagrant travelers passing through a small town with nothing but a cooking pot. They ask residents of the town for food but meet resistance at every door. Finally, they go to the local stream and fill their cooking pot with water. They place a large … Continue reading The Stone Soup Approach to Consulting

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3 Skills Required to Get Hired in Management Consulting

If somebody mentions consulting, many things may come to mind, mainly because there are so many types of consulting. There are consultants in virtually every industry that will provide any number of services needed by their clients. But regardless of the industry or service sector, there are three primary categories of consultants. Staff augmentation (Staff … Continue reading 3 Skills Required to Get Hired in Management Consulting

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Consulting Sales and Business Development

I recently had a conversation with someone who owns his own small sporting goods business. He told me he wasn’t interested in sales. “I just don’t like cramming something down somebody’s throat that they don’t want.” He told me. That doesn’t sound very desirable. But then again, that is not what good selling is about.  … Continue reading Consulting Sales and Business Development

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Consulting On the Bench – Still Part of the Team

My son, a senior in high school, is a pitcher for the school’s baseball team. He’s been playing since he was five years old. I’ve watched him and many of his teammates grow up playing baseball. It’s been fun watching these boys develop as young men and as baseball players. Some have a natural talent. … Continue reading Consulting On the Bench – Still Part of the Team

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Not Getting Credit: Consultant’s Dilemma

In the 1990s, I rarely missed an episode of Seinfeld. I still watch repeats when I find one while I’m channel surfing. I remember one episode where the consummate loser George Costanza gives a tip at the counter of a fast food restaurant. The server didn’t see him put the money in the jar. When … Continue reading Not Getting Credit: Consultant’s Dilemma

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How I Handled the Removal from a Project-Unfinished

I’ve written before about how to deal with one’s removal from a project. But when it actually happened to me, I gained a better insight into what causes it and the best ways to deal with it. Set up to fail We all knew it was going to be a tough project. It was a … Continue reading How I Handled the Removal from a Project-Unfinished

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Critical Consulting Role: Prioritizer

I was recently at a client that had a lot of issues. Business was great. They had a lot of customers. They were experiencing a lot of growth. But because of that growth, they were beginning to hit the limit on their ability to serve their client base. Their servers were starting to hit their … Continue reading Critical Consulting Role: Prioritizer

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Consulting Communication Tips

Michelle bristled as she looked across the conference room table at Chris. The client presentation was going well. That wasn’t the issue. Chris sat across from Michelle staring into his phone, typing messages and smiling on occasion. Chris was in his first year of consulting. Michelle had spoken to him several times about using his … Continue reading Consulting Communication Tips

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